We try to run our tours in most weather conditions as they can provide great photo opportunities. However, if we have to cancel the tour due to adverse weather conditions or any other circumstances out of our control, we will either give a full refund or re-schedule the date. Please watch the weather reports and text/call us if you have any doubts.
Please arrive promptly for your tour. Details where to meet will be sent to you prior to your date. If you arrive more than 15 mins late we may have to leave without you and you will have to catch up with us on the tour. Please make sure you have our phone number with you.
Please note that if you fail to turn up, neither a refund nor re-schedule will be offered.
Please try to give us as much notice as possible if you need to cancel one of our tours. If more than 7 days notice is given we will either re-schedule your tour for another date or give a full refund less a £5 handling charge. If less than 7 days notice is given then we are unable to give a refund.
If we need to cancel the tour we will give you a full refund or re-schedule the date if preferred. Our liability will cease thereafter and we are under no obligation to provide compensation and will have no liability for consequential loss.
We reserve the right to cancel any tour if there are insufficient numbers booked. In which case a full refund will be made or the tour re-scheduled.
Prices stated are per person. You are not allowed to bring non-participating companions with you. Our walking tours are for adults 18+. If children under 18 are brought along you must take full custodial responsibility for them. Furthermore if they are unable to keep up with the tour or hinder the group in any way you will be asked to leave with them and a refund will not be given.
Prices stated do not include entry to any of the buildings or attractions. Refreshments and meals are not included.
You are responsible for your own insurance and the insurance of any equipment you bring along on the tour. We will not be held responsible and will not accept liability for any injury or accident to any person or their equipment during the tour.
To secure your place you must pay for your tour in full. You can pay online by credit card or PayPal.
By making payment you accept these terms and conditions.
Sometimes we like to take photos of our customers during the tour to put on our website or Facebook page. If you would prefer not to be included please let us know.